[Explainer] CIIE to Have AI-Powered Travel Assistant for the First Time

【科普解读】进博会将首次推出人工智能驱动的出行助手

by Xu Wei 徐伟

[Explainer] [说明]

CIIE 进博会

Alipay 支付宝

Alibaba 阿里巴巴

Share Article: 分享文章：

Caption: The 9th China International Import Expo will be held from November 5-10 at the National Exhibition and Convention Center in Shanghai.标题：第九届中国国际进口博览会将于11月5日至10日在上海国家会展中心举办。

The 9th China International Import Expo (CIIE) will be held November 5-10 at the National Exhibition and Convention Center in Shanghai.第九届中国国际进口博览会将于11月5日至10日在上海国家会展中心举办。

The 2026 CIIE Transportation Service Zone, launched by Shanghai’s Mobility as a Service (MaaS) platform “Suishenxing,” makes travel easier for exhibitors, business visitors and the public.上海出行即服务（MaaS）平台“随申行”推出的2026年进博会交通服务区，为参展商、商务访客和社会公众提供了更便捷的出行服务。

The dedicated service zone includes metro, public bus, shuttle bus, and parking information. Additionally, it offers integrated transport and tourism services.专属服务区包含地铁、公交、穿梭巴士及停车信息。此外，该区域还提供综合交通与旅游服务。

The platform’s first AI-powered travel assistant improves transportation and tourism integration and provides domestic and international visitors with a smarter, more convenient one-stop travel experience.该平台首款人工智能驱动的旅游助手优化了交通与旅游的融合度，为国内外游客打造了更智能、便捷的一站式旅游体验。

Caption: The 2026 CIIE Transportation Service Zone will remain operational throughout the entire exhibition period.说明：2026年进博会交通服务区将在整个展会期间持续开放。

How to Access the CIIE Transportation Service Zone如何进入进博会交通服务区

Option 1: Scan the QR code below to access the service zone.方案一：扫描下方二维码进入服务专区。

Option 2: Open the “Suishenxing” WeChat Mini Program or the “Suishenxing” mobile app, then tap the dedicated service zone entry point on the homepage.选项二：打开“随申办”微信小程序或“随申办”移动应用，然后点击首页的专属服务区入口。

The service zone is available in both Chinese and English languages.该服务专区提供中文和英文两种语言服务。

Caption: The service zone is available in both Chinese and English languages.说明：该服务专区支持中文和英文两种语言。

AI-Powered travel assistant: Simply ask and get travel informationAI 赋能出行助手：简单提问即可获取出行信息

This year, the service zone has launched “Xiao Jiao,” an AI-powered travel assistant that lets users access transportation services through interactive conversations rather than menus.今年，服务区推出了“小交”这款人工智能出行助手，用户可通过交互式对话而非菜单来使用交通服务。

After entering travel needs or keywords, the system intelligently displays service cards that link to information and booking pages.输入出行需求或关键词后，系统会智能展示服务卡片，这些卡片可链接至相关信息页面和预订页面。

Whether planning a full trip from a hotel to the exhibition venue or creating a personalized sightseeing itinerary, “Xiao Jiao” provides real-time travel assistance that understands users’ needs, responds to on-site conditions, and plans their journeys.无论是规划从酒店到展会场馆的完整行程，还是定制个性化的观光路线，“小蕉”都能提供实时出行协助，它能理解用户需求、响应现场情况并规划行程。

Comprehensive transportation information for seamless travel to and from the exhibition venue全方位交通信息，助力往返展馆行程顺畅无阻

Parking reservations, public bus connections, metro services, hotel shuttle buses, taxis, and ride-hailing services are available in the service zone around the National Exhibition and Convention Center.国家会展中心周边服务区内提供停车预约、公共巴士接驳、地铁服务、酒店穿梭巴士、出租车以及网约车服务。

Transportation arrangements include: 交通安排包括：

Route 71, four shuttle bus routes, and six parking lot shuttle routes will operate for the CIIE.进博会期间将运营71路公交、四条接驳巴士线路以及六条停车场接驳线路。

Hotel customized shuttle: Four routes will connect 56 hotels to the exhibition venue.酒店定制班车：将开通4条线路，连接56家酒店与展会场馆。

Visitors driving in can reserve parking at nearby facilities up to one hour in advance. The parking reservation service is now open to the public.驾车前来的访客可提前最多一小时预订附近设施的停车位。停车预订服务现已对公众开放。

Caption: Four customized shuttle routes will connect the exhibition venue with 56 hotels.说明：四条定制化接驳线路将连接展览场馆与56家酒店。

Caption: With real-life video guidance and navigation, visitors can find their way around more easily and avoid unnecessary detours.说明：配有真实的视频指引和导航功能，游客可以更轻松地认路，避免不必要的绕路。

Visitors can also check out nearby parking, shuttle bus stops, and taxi and ride-hailing pick-up and drop-off points on an interactive map.游客还可以在交互式地图上查看附近的停车场、 Shuttle 巴士站以及出租车和网约车的上下客点。

On-site video guides also show how to get from metro exits, parking lots, and taxi drop-offs to the exhibition entrances and back. CIIE visitors can navigate better and avoid detours with real-life video guidance.现场视频指南还展示了如何从地铁出口、停车场和出租车下客点前往展馆入口，以及如何返回。借助实景视频导航，进博会观众能更好地认路，避免走弯路。

Integrated cultural and tourism experiences: Discover Shanghai beyond the Expo文旅融合体验：探索世博之外的上海

This year, the CIIE integrates transportation, culture, and tourism. A dedicated culture and tourism zone makes it easy for visitors to enjoy the expo, Shanghai, and its cultural attractions.今年，进博会融合了交通、文化与旅游元素。专属的文旅展区让参观者能够轻松领略展会风采、感受上海魅力，还能打卡当地文化景点。

1. 12 Double-Decker Sightseeing Bus Routes1. 12条双层观光巴士线路

CIIE visitors can enjoy free rides on 12 double-decker sightseeing bus routes that cover more than 60 downtown Shanghai attractions from November 5 to 10. They can claim their complimentary ride vouchers through the service zone.11月5日至10日，进博会参观者可免费乘坐12条双层观光巴士线路，这些线路覆盖上海市区60多个景点。他们可通过服务区领取免费乘车券。

2. Huangpu River Cruise Tour 2. 黄浦江游船游览

From November 1 to 25, the service zone will offer discounted tickets. Visit Wharf Pier No. 1 with valid CIIE credentials and exchange vouchers for boarding tickets and see Shanghai’s Huangpu River waterfront skyline.11月1日至25日，该服务区将推出优惠票。持有效的进博会证件前往一号码头，兑换登船票凭证，即可欣赏上海黄浦江滨江天际线。

3. Two Leisure and Sightseeing Bus Routes3. 两条休闲观光巴士线路

Zhujiajiao Panlong Tiandi Qingpu Ancient Town and are among the destinations on two free leisure bus routes in the district from November 5 to 10.11月5日至10日，青浦古镇朱家角蟠龙天地位列青浦区两条免费休闲公交专线的途经站点之列。

4. China Maritime Museum 4. 中国航海博物馆

From November 1 to 25, CIIE visitors can visit the China Maritime Museum for free and get a 15 percent discount on VR exhibitions.11月1日至25日，进博会参观者可免费参观中国航海博物馆，并可享受VR展览8.5折优惠。

Caption: A dedicated Culture and Tourism Zone has been introduced, offering visitors a convenient way to enjoy the expo, explore Shanghai and experience the city’s cultural attractions.说明：设立了专属文旅专区，为游客提供便捷的观展、游览上海以及体验城市文化景点的途径。

Caption: Users can earn carbon credits based on the emissions reductions achieved through green travel during the CIIE. These credits can then be redeemed for public transportation discount vouchers.说明：用户可根据在进博会期间通过绿色出行实现的减排量获得碳积分。这些积分可兑换公共交通折扣券。

To encourage more visitors to choose environmentally friendly transportation, the service zone also features a dedicated “Zero-Carbon” section.为鼓励更多游客选择环保出行方式，服务专区还设有专属的“零碳”区域。

Users can earn carbon credits for green travel during the CIIE by authorizing carbon-benefit data access through the “Suishenxing” platform.用户可通过“随申办”平台授权碳效益数据接入，在进博会期间为绿色出行获得碳积分。

In the “Zero-Carbon” Conference section, these credits can be exchanged for 20 yuan (US$3) public transportation discount vouchers.在“零碳”会议板块，这些积分可兑换20元（3美元）的公共交通折扣券。

Plan ahead for a smarter CIIE travel experience提前规划，打造更便捷的进博会出行体验

Exhibitors, business visitors, and international guests can plan their travels with the 2026 CIIE Transportation Service Zone.参展商、商务访客及国际嘉宾可通过2026年进博会交通服务区规划行程。

The event may require temporary transportation changes due to heavy passenger or vehicle traffic. For real-time updates, visit the service zone announcement section.受客流或车辆流量较大影响，本次活动可能需临时调整交通安排。如需实时更新信息，请前往服务区公告栏查看。

The 9th CIIE is just around the corner. Will traffic restrictions be enforced during the event? With many parking lots available, how should visitors choose? Check out these 10 tips on transportation for the 9th CIIE.第九届中国国际进口博览会即将到来。展会期间是否会实施交通管制？现场设有多个停车场，参观者该如何选择？快来了解这10条第九届进博会交通出行贴士。

1. Will there be traffic restrictions during the 9th CIIE?1. 第九届进博会期间会实施交通管制吗？

Traffic restrictions in certain areas and on specific roads will be put in place, as was the case last year. However, the area requiring special permits for entry near the National Exhibition and Convention Center will be smaller than last year. For detailed information, please refer to the announcements released by the Shanghai Public Security Bureau.部分区域及特定道路将实施交通管制，与去年情况一致。不过，国家会展中心周边需持特殊许可进入的区域范围将小于去年。详细信息请查阅上海市公安局发布的公告。

2. If I’m driving myself to the CIIE, where can I park?2. 如果我自驾前往进博会，该在哪里停车？

With the CIIE likely to draw large crowds, public transportation is recommended. Temporary parking areas near the NECC can be reserved in advance. Ride-sharing will be available at the core parking lots of the Hongqiao Business District. The “Shanghai Parking” app, its official WeChat/Alipay mini-programs, the “Suishenxing” app, and the “Shanghai Transportation” WeChat account will provide the latest parking availability and reservation information.鉴于进博会预计将吸引大量人流，建议选择公共交通出行。国家会展中心附近的临时停车区域可提前预订。虹桥商务区核心停车场提供共享乘车服务。“上海停车”App 及其官方微信/支付宝小程序、“随申办”App 以及“上海交通”微信公众号将提供最新的停车空位情况和预订信息。

3. With so many parking lots, which one should I choose?3. 这么多停车场，我该选哪个？

Shuttle buses are available to the P5 parking lot, allowing for quick access to the exhibition halls via the second-floor walkway on the east side of the NECC.接驳巴士可前往P5停车场，通过东北会展中心东侧的二楼人行通道可快速进入各展厅。

For parking lots near the NECC, you can walk to the exhibition halls. You can select a parking lot based on your destination. For example, the P15 parking lot on the north side of the NECC is recommended for visitors going to Halls 2 and 3; the P7 parking lot on the east side is recommended for visitors to Halls 1 and 8; the P4 parking lot on the south side is recommended for visitors to Halls 6 and 7; the P3 and P18 parking lots on the west side are recommended for visitors to Halls 4 and 5.对于国家会议中心（NECC）附近的停车场，您可步行前往各展厅。您可根据目的地选择停车场。例如，前往2号和3号展厅的观众推荐使用国家会议中心北侧的P15停车场；前往1号和8号展厅的观众推荐使用东侧的P7停车场；前往6号和7号展厅的观众推荐使用南侧的P4停车场；前往4号和5号展厅的观众推荐使用西侧的P3和P18停车场。

Caption: There are temporary parking lots near the exhibition venue.说明：展馆附近设有临时停车场。

4. I won’t have my license plate number until right before the CIIE. Will I be able to reserve a parking spot by that time?4. 我要到进博会开幕前不久才能拿到车牌号。到那时我还能预订停车位吗？

Parking spaces outside the restricted area can be reserved online 1 hour in advance, making parking easier and worry-free. However, to secure a parking spot, it is recommended that you make your reservation at least one day in advance.管制区外的停车位可提前1小时在线预订，让停车更轻松、更省心。不过，为确保能停到车位，建议您至少提前一天预订。

5. If I’m taking a taxi or ride-hailing vehicle, where can I be dropped off?5. 如果我乘坐出租车或网约车，应该在哪里下车？

During the CIIE, P0, P1, P6 (before 12pm at noon daily), P8, and P15 parking lots near the NECC have been designated as drop-off points for taxis and ride-hailing vehicles to “stop and go.”进博会期间，国家会展中心附近的P0、P1、P6（每日中午12点前）、P8及P15停车场已被指定为出租车和网约车“即停即走”的上下客点。

6. If I need to take a taxi, where can I find one?6. 如果我需要打车，在哪里可以打到车？

From 1pm to 8pm daily, a sufficient number of taxis will be available at the P6 parking lot on the east side of the NECC.每日下午1点至8点，东北会展中心东侧的P6停车场将有充足数量的出租车可供使用。

7. If I need to take a ride-hailing vehicle, where can I be picked up?7. 如果我需要乘坐网约车，应该在哪里上车？

Ride-hailing passengers can be picked up at the P0 or P1 parking lot after 3pm each day. After 7pm, passengers can be picked up at convenient locations surrounding the NECC.每日下午3点后，网约车乘客可在P0或P1停车场上车。晚上7点后，乘客可在东北会展中心周边的便捷地点上车。

8. If I’m taking public transportation to the NECC, what are my options?8. 如果我乘坐公共交通前往国家会展中心（上海），有哪些出行方式可选？

Metro Lines 2 and 17 run directly to the National Exhibition and Convention Center Station. You can also transfer from other metro lines. Bus Route No. 71 will be extended to P5 parking lot near the NECC during the CIIE.地铁2号线和17号线可直达国家会展中心站，也可换乘其他地铁线路。进博会期间，71路公交将延伸至国家会展中心附近的P5停车场。

9. If I’m taking public transportation to leave the NECC, what are my options?9. 如果我乘坐公共交通离开国家会展中心，有哪些路线可选？

You can take Metro Lines 2 or 17 to leave the NECC. You can also go to the P5 parking lot and take Bus Route No. 71 or a metro shuttle bus.你可以乘坐地铁2号线或17号线离开NECC。你也可以前往P5停车场，乘坐71路公交车或地铁接驳巴士。

10. I’m staying at a hotel without a metro station within walking distance. Are there any other convenient transportation options?10. 我住的酒店步行范围内没有地铁站。还有其他方便的交通方式吗？

This year’s CIIE will operate shuttle buses connecting the NECC to hotels in the Beidi, Zhudi, Xujing, and Jiuting areas.今年的进博会将运营接驳巴士，连接国家会展中心与北翟、诸翟、徐泾及九亭区域的酒店。

Please note that we will continue to provide updates regarding transportation arrangements for the CIIE. Please follow our official WeChat accounts: “China International Import Expo,” “Suishenxing” and “Shanghai Transportation” for the latest information.请注意，我们将持续更新进博会的交通安排相关信息。请关注我们的官方微信公众号：“中国国际进口博览会”“随申办”以及“上海交通”，获取最新资讯。

Editor: Fu Rong 编辑：傅蓉